JESK Journal of the Ergonomics Society of Korea

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Decision Mechanism of User Switching Behavior in AI Service Failure: The Role of Cognitive Evaluation GUO MENGLING,, Jinho Yim
곽맹령, 임진호

AI 서비스 실패 상황에서 사용자 전환 행동의 결정 메커니즘: 인지 평가의 역할

JESK 2026 June;45(3):213-237(25). 10.5143/JESK.2026.45.3.213 Epub 2026-07-05

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